Commercial Landscaping & HOA Landscaping
480-370-5263
Mon-Fri: 8:00 AM - 4:00 PM
Elaborate Landscape Management

 

Elaborate Landscape Management, Inc.
Website: https://elaboratelm.com or https://elaboratelandscape.com

 

Privacy Assurance: Elaborate Landscape Management, Inc. will never share or sell your data to third parties for marketing purposes. Your privacy is our priority.

 

1. Introduction

We understand the importance of online privacy, especially when conducting business. This Privacy Policy explains how Elaborate Landscape Management, Inc. (“we,” “our,” or “us”) collects, uses, and protects Personally Identifiable Information from visitors (“Visitors”) and customers (“Authorized Customers”) who register to transact business on the Site.

2. Information We Collect

  • Basic Profile Information: We may collect general user profile data, including IP addresses and browser information, primarily to help with spam detection and improve user experience.
  • Additional Information for Authorized Customers: For those who register or contact us directly, we collect personal information, including names, phone numbers, email addresses, and, if necessary, other contact details.
  • Comments and Media: When visitors leave comments, we collect the information provided in the comment form, along with the IP address and browser user agent string to aid spam detection. For any media uploaded to the site, please avoid including embedded location data (e.g., EXIF GPS), as this data may be accessible to other site visitors.

3. Cookies and Tracking

  • Comment Cookies: If you leave a comment on our site, you may opt to save your name, email, and website in cookies for convenience in future comments. These cookies last for one year.
  • Login Cookies: For logged-in users, we set cookies to save login details and display preferences, which last for two days, with display options lasting up to one year. Selecting “Remember Me” extends login cookies for two weeks. Logging out removes these cookies.
  • Security Cookies for Authorized Customers: Cookies may be used to protect accounts by automatically logging out users after 15 minutes of inactivity.

4. Use of Information

We use the information collected for purposes such as:

  • Comment Moderation: Facilitating comment approval and spam detection.
  • User Experience and Security: Using cookies to improve site navigation and secure accounts. Login information may also be used to analyze trends and manage the Site.
  • Service Communication: To provide updates, respond to inquiries, or, where applicable, offer promotions.

5. How Information is Shared and Stored

  • Internal Access Only: Personally Identifiable Information is only accessible to employees within Elaborate Landscape Management, Inc., with restricted access based on their roles. We do not sell, lease, or trade any personal data to third-party vendors for marketing purposes. We are committed to protecting your privacy and will only share your information with third parties when necessary for the completion of services or when required by law.
  • Security Measures: We use password-protected access, and sensitive data (e.g., payment information) is encrypted to protect information transmitted over the internet. Our systems undergo regular security audits to maintain data protection.
  • Third-Party Services: Comments and logins may use third-party services for spam detection and media features (e.g., Gravatar, Automattic). These external services may have their own privacy policies, which we recommend reviewing.
  • Compliance with Privacy Regulations: Elaborate Landscape Management, Inc. complies with applicable data protection laws, including GDPR and CCPA, to safeguard your personal information. End-users retain the right to access, correct, or delete their data and may contact us directly with any privacy concerns.

6. Rights Over Your Data

  • Access, Correction, and Deletion: Visitors with an account can request an exported file of personal data held about them or request data deletion. This excludes data retained for legal, administrative, or security purposes.
  • Opt-Out Options: Authorized Customers and Visitors can opt out of receiving unsolicited communications by responding to emails or contacting us directly.

7. Retention and Changes to this Policy

  • Retention of Data: Comment data is retained indefinitely to recognize and approve follow-up comments automatically. Registered user information is stored for account management unless users request deletion.
  • Policy Changes: We may update this policy to reflect new practices. Updates will be posted on this page.

8. Links to Other Sites

Our Site may contain links to external sites. Please note that these sites may have separate privacy practices and policies. We encourage you to review the privacy policies of any linked sites.

For any questions regarding this Privacy Policy, please contact us at 480-370-5263 or through our contact page at https://elaboratelm.com/contact.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter's IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our plugin appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

Facebook

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter

Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

Instagram

Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/